Partner | Unions and Managers

Swans at dusk, near our Somerset headquarters

When things aren’t working in the Union-Manager relationship, you are in a lose-lose situation.  The risk for both parties is being drawn into short-termism, nit-picking, and finding opportunities to score points off one another.  Resentments build, disagreements from the past are dragged up (even when they were resolved years ago) and both parties adopt more and more entrenched positions. 

It often takes a crisis to spark a call for external support and no matter how far things have deteriorated, we can help you get things back on track. 

Our work brings together union representatives and managers with the aim of generating a greater understanding of one another’s perspectives.  We can help you get to the bottom of the issues, or longstanding disputes that have stopped people looking forward.  We do this through impartial facilitation of straight dialogue, coaching, and by providing feedback and psychological insight. 

Again, it’s our professional background that really gives you the edge here.  Whatever comes up, you can be confident we will deal with it in a self-assured, professional, and, perhaps most importantly, a safe manner.   We also know that engendering an informal, and at times even light-hearted environment, enables participants to relate to one another as people, and step out of their ‘Us’ and ‘Them’ roles.

What can you expect the process to deliver?   Greater trust and less game playing for one.  Better recognition and use of shop stewards’ skills, more effective joint committee meetings and collaborative working that delivers quicker, more effective solutions to problems. 

Ask us for references.  We know plenty of people who would be happy to talk to you about the impact of our work.